PRIVACY POLICY

Only Media Solution
Effective Date: August 27, 2026
Last Updated: August 27, 2026

Only Media Solution (“Only Media Solution,” “we,” “us,” or “our”) respects your privacy.

This Privacy Policy describes how we collect, use, process, disclose, and protect information when you visit OnlyMediaSolution.com, communicate with us, purchase or use our services, interact with our artificial intelligence and automation systems, or otherwise engage with Only Media Solution.

1. INFORMATION WE COLLECT

Depending upon your interaction with us, we may collect:

Personal and Business Information

Name

Business name

Email address

Telephone number

Mailing or business address

Job title

Company information

Account information

Customer-service inquiries

Information you voluntarily provide

Account and Service Information

This may include:

Account credentials

Subscription information

Service preferences

Business hours

Appointment availability

Customer-service instructions

Frequently asked questions

Product and service information

CRM information

Integration settings

Automation configurations

Communication Information

This may include:

Telephone numbers

Call dates and times

Call duration

SMS/MMS communications

Email communications

Chat messages

Customer inquiries

Appointment requests

Lead information

Communication preferences

Interaction history

Where applicable and appropriately configured, this may also include call recordings, transcripts, summaries, and conversation analytics.

2. AI AND VOICE INTERACTION DATA

Only Media Solution provides AI-powered voice, conversational, marketing, and automation technology.

When individuals interact with an AI-powered system, information communicated during the interaction may be processed by artificial intelligence technologies.

This may include:

Spoken statements

Customer questions

Contact information

Appointment information

Service requests

Product interests

Lead information

Conversation transcripts

Conversation summaries

Interaction metadata

Information may be processed to respond to requests, complete authorized actions, provide services, generate analytics, improve performance, and support customer interactions.

3. CALL RECORDING AND TRANSCRIPTION

Certain interactions may be recorded or transcribed when these features are enabled.

Recorded or transcribed communications may be used for:

Customer service

Quality assurance

Appointment management

Training

Conversation analysis

Service improvement

Business records

Security

Dispute resolution

Where required, appropriate recording notice or consent should be obtained.

Clients activating recording or transcription functionality are responsible for complying with applicable recording and consent requirements.

4. INFORMATION COLLECTED AUTOMATICALLY

When you use our website, we may automatically collect:

IP address

Browser type

Device type

Operating system

Referring website

Pages visited

Date and time of access

Approximate geographic region

Website interaction information

5. COOKIES AND SIMILAR TECHNOLOGIES

Only Media Solution may use cookies and similar technologies to operate and improve OnlyMediaSolution.com.

These technologies may include:

Browser cookies

Pixels

Tags

Tracking scripts

Analytics technologies

Advertising technologies

Session identifiers

Similar digital technologies

Cookies may be temporary session cookies or remain on your device for a longer period.

6. HOW WE USE COOKIES

Cookies and similar technologies may be used to:

Operate website functionality

Remember preferences

Maintain sessions

Analyze website traffic

Understand visitor behavior

Improve website performance

Measure advertising effectiveness

Understand marketing attribution

Prevent fraud

Maintain website security

Provide relevant advertising where permitted

7. ANALYTICS AND ADVERTISING TECHNOLOGIES

Only Media Solution may use third-party analytics, advertising, CRM, and marketing technologies.

Depending upon our current website configuration, these may include technologies provided by platforms such as:

Google

Meta/Facebook

GoHighLevel

Advertising platforms

CRM providers

Website analytics providers

Marketing automation providers

These technologies may collect information concerning visits, page interactions, referral sources, advertising interactions, device information, and similar usage data.

The specific technologies used may change as our marketing and technology systems evolve.

Third-party providers process information according to their own terms and privacy practices.

8. COOKIE CHOICES

You can generally control cookies through your browser settings.

Depending upon the website configuration and applicable legal requirements, OnlyMediaSolution.com may also provide cookie or consent controls.

Blocking certain cookies may affect website functionality.

Where applicable law requires consent before certain non-essential tracking technologies are activated, we will endeavor to provide an appropriate consent mechanism.

9. HOW WE USE INFORMATION

We may use information to:

Provide services

Operate AI-powered systems

Manage accounts

Respond to inquiries

Capture and manage leads

Schedule appointments

Provide customer support

Send authorized SMS messages

Send authorized emails

Configure CRM systems

Operate automations

Integrate third-party services

Process transactions

Analyze customer interactions

Improve services

Conduct analytics

Measure marketing effectiveness

Maintain security

Prevent fraud

Comply with legal obligations

Enforce agreements

10. SMS AND TEXT MESSAGING INFORMATION

When you provide a mobile telephone number and appropriately consent to receive SMS communications, we may use the number to send authorized messages.

Message frequency varies.

Message and data rates may apply.

Reply STOP to opt out of applicable recurring messages.

Reply HELP for assistance.

Consent to receive marketing SMS messages is not a condition of purchase.

SMS opt-in information and consent will not be sold to third parties for their own independent marketing purposes.

Our SMS Terms & Conditions contain additional information concerning our messaging program.

11. EMAIL COMMUNICATIONS

We may send transactional, informational, service-related, and authorized marketing emails.

Marketing emails will provide an unsubscribe mechanism where required.

Opting out of marketing emails does not prevent us from sending necessary transactional, account, billing, security, or service-related communications.

12. HOW WE SHARE INFORMATION

We may share information with service providers when reasonably necessary to operate our business or provide requested services.

Providers may include:

Cloud-hosting providers

Artificial intelligence providers

Telecommunications providers

SMS providers

Email-delivery services

CRM platforms

Scheduling systems

Payment processors

Analytics providers

Advertising platforms

Customer-support platforms

Security providers

Professional advisors

We do not sell SMS opt-in information or SMS consent to third parties for their independent marketing purposes.

13. CLIENT CUSTOMER DATA

Only Media Solution may process personal information on behalf of business Clients.

When one of our Clients uses our technology to interact with its customers, leads, prospects, or website visitors, that Client may determine why information is collected and how it is used.

Individuals with questions about a particular Client's collection or use of information should contact that business directly.

14. THIRD-PARTY INTEGRATIONS

Clients may connect our services with CRM systems, calendars, email systems, telephone providers, payment systems, marketing platforms, and other business applications.

Information may be transmitted to authorized third-party platforms when necessary to provide an integration.

Third-party providers maintain their own privacy practices.

15. ARTIFICIAL INTELLIGENCE PROVIDERS

Certain information may be processed through third-party artificial intelligence or machine-learning providers.

We take reasonable steps to select providers appropriate for our services.

Clients and users should avoid providing unnecessary highly sensitive information through AI systems unless the applicable service has specifically been configured and approved to process that type of information.

16. PAYMENT INFORMATION

Payments may be handled through independent payment processors.

We may receive transaction information such as:

Payment status

Amount

Billing information

Transaction identifiers

We may not directly receive or store complete payment-card details when an independent payment processor handles the transaction.

17. DATA RETENTION

We may retain information as reasonably necessary to:

Provide services

Maintain accounts

Fulfill contractual obligations

Maintain business records

Resolve disputes

Prevent fraud

Protect security

Comply with law

Enforce agreements

Retention periods vary based upon the information and service involved.

18. DATA SECURITY

Only Media Solution uses reasonable administrative, technical, and organizational safeguards designed to protect information.

However, no internet, telecommunications, cloud, software, or AI system can be guaranteed completely secure.

19. YOUR PRIVACY CHOICES

Depending upon applicable law and your relationship with us, you may be able to:

Request access to certain personal information

Request correction

Request deletion

Update communication preferences

Unsubscribe from marketing email

Opt out of applicable SMS messages

Manage browser cookies

Request information regarding our privacy practices

Requests may be subject to identity verification and applicable legal exceptions.

20. CHILDREN'S PRIVACY

Our general business services are not directed to children under 13.

We do not knowingly seek to collect personal information directly from children under 13 through our general business services.

If we discover such information was collected in circumstances requiring parental consent, we may take appropriate steps to delete it.

21. LEGAL DISCLOSURES

We may disclose information when reasonably necessary to:

Comply with applicable law

Respond to lawful governmental requests

Comply with legal process

Protect our legal rights

Protect individuals

Investigate fraud

Prevent abuse

Protect our systems

22. BUSINESS TRANSFERS

Information may be transferred as part of a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, subject to applicable law.

23. THIRD-PARTY WEBSITES

Our website may link to third-party websites.

Only Media Solution does not control and is not responsible for third-party privacy, security, content, or practices.

24. CHANGES TO THIS PRIVACY POLICY

We may periodically update this Privacy Policy to reflect changes in technology, services, business practices, or legal requirements.

The “Last Updated” date identifies the latest version.

25. RELATED POLICIES

This Privacy Policy should be read together with our:

Terms & Conditions

SMS Terms & Conditions

Applicable service agreements

Applicable order forms or Client agreements

26. CONTACT US

For questions, privacy inquiries, or requests concerning this Privacy Policy, contact:

Only Media Solution
405 W. Greenlawn Ave.
#g11 #1782
Lansing, Michigan 48910

Email: [email protected]
Website: OnlyMediaSolution.com

LEGAL NOTICE

This Privacy Policy describes Only Media Solution's general privacy practices and does not constitute legal advice. Privacy and tracking requirements may vary by jurisdiction, industry, technology, customer location, and type of information processed. This Policy and the website's actual data practices and consent mechanisms should be reviewed by qualified legal counsel before final publication.